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MGMT 301 Chapter Twelve – Motivating Employees

John Marsh
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University of Louisville

Mgmt & Org Behavior (MGMT 301)

________ is not included in the four major perspectives on motivation.

Chapter Twelve – Motivating Employees
Major Questions You Should Be Able to Answer
1. What’s the motivation for studying motivation?
2. What kinds of needs motivate employees?
3. Is a good reward good enough? How do other factors affect motivation?
4. What’s the best way to design jobs – adapt people to work or work to people?
5. What are the types of incentives I might use to influence behavior?
6. How can I use compensation and other rewards to motivate people?
Motivation: What It Is, Why It’s Important
• Motivation
o The psychological processes that arouse and direct goal-directed behavior
• Extrinsic rewards
o Payoff a person receives from others for performing a particular task
• Intrinsic rewards
o Satisfaction a person receives from performing the particular task itself



MGMT 301 Chapter Twelve – Motivating Employees

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